Thank you for shopping at Karunka.com. We value your satisfaction and strive to provide you with the best digital content shopping experience possible.
Digital Products
Our products are digital downloads (ebooks). Due to the nature of digital products, once the product has been downloaded, we generally do not offer refunds unless required by law. However, we want you to be satisfied with your purchase and will handle issues on a case-by-case basis.
Refund Conditions
You may be eligible for a refund in the following circumstances:
- You have not downloaded the digital product yet
- The digital product is corrupted or not accessible
- The product significantly differs from its description
Refund Process
If you believe you qualify for a refund:
- Contact our customer support within 7 days of purchase
- Provide your order number and reason for the refund request
- We will review your request and respond within 2 business days
- If approved, the refund will be processed to your original payment method
Contact Us
If you have any questions about our refund policy, please contact us through our website.